Is incorrect data affecting your customer relationships?
May 28th, 2017 | by Guest
Customer information comes from various touch points such as referrals, websites, relationships and social websites. This data turns out to
Browsing the "customer" Tag
When technology disrupts customer service
April 24th, 2017 | by Guest
Today’s contact centers thrive on technology. They can’t operate without Internet connectivity, automation tools, and smart computer programs that let
The principles of social media customer care [Infographic]
March 23rd, 2017 | by Guest
Just because you a great businessperson with big ideas, it doesn’t mean you’re going to be a natural with all
Easy Ways On How To Calculate a Customer’s Lifetime Value
December 21st, 2016 | by Guest
The benefits of calculating a Customer’s Lifetime Value (CLV) are not just limited to e-commerce sites. CLV is the projected
Six Essential Tools for Increasing Your Customer Retention Impact
September 25th, 2016 | by Guest
A first sale is just half of the battle. Once your marketing campaign has paid off and you have gained
5 Ways to Consolidate a Customer Support System in your Company
July 25th, 2016 | by Guest
To acquire the ideas that hold the idealistic approach towards customer support, the most essential one is, to strengthen the
Take Advantage of This New Technology To Manage Your Customer Relationships
July 21st, 2016 | by Guest
The business environment of today is very competitive. Technology has opened up many more platforms that businesses can use to
7 Fallacies of Mobile Customer Loyalty Programs
March 24th, 2016 | by Guest
The mobile app industry is in the phase of continuos changes that help in bringing the new revolutions in this
Video Marketing
February 29th, 2016 | by Guest
Marketing for today has become so challenging that it seems like a war running between companies to stay in the
Totango Adds SuccessBeat Tool to Its Customer Success Platform
January 26th, 2016 | by Diogo Costa
Totango is the leading customer success platform on the market right now, useful to automatically keep users retained, engaged, and
7 Common Misconceptions Business Organizations Believe About Customer Service This 2016
January 22nd, 2016 | by Guest
We all do know and are aware of the fact that how difficult it is for the business organizations to
Should you invest in Salesforce CRM System?
November 28th, 2015 | by Guest
Customer Relationship Management (CRM) systems continue to cast its all-pervasive impact on businesses. Talking about effective CRM systems, one cannot
What Makes Customer On-Boarding Management Efficient in Finance & Mortgage Organizations?
November 17th, 2015 | by Guest
Businesses have often questioned the significance of customer on-boarding. What they need to understand is introducing new customers in an
Why Investing In Good UX Design Might Be A Great Decision?
October 31st, 2015 | by Guest
It is far from a secret that Indian businesses have sidelined User interface and experience design for several years now.
Should you hire an answering service?
October 8th, 2015 | by Guest
If you have been considering hiring a telephone answering service for your business but aren’t sure if it’s the right
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