Published on March 23rd, 2020 | by Sunit Nandi


Qualities Of A High Speed Internet Service Provider You Should Watch Out For

Social media hopping, online video streaming, and collaborating with office colleagues–these are just a few of the many activities that require a high speed Internet service. Yes, an Internet service provider (ISP) can help satisfy the need for a high speed Internet connection, but it’s essential to consider critical factors when searching for a reliable ISP.

Here are the five qualities you should look for in a high speed internet service provider:

Consistent High Speed Internet

As an Internet user, you don’t want to wait more than a few seconds for a web page to load. Thus, a consistent and fast Internet connection is a must. After all, Internet connection is essential in different aspects of modern life.

For instance, you’re trying to get some work done at home. If the Internet connection is slow, even the mere act of opening your email account could already feel like a chore. Imagine the following scenario: one of your colleagues tells you to check your email for an urgent message. However, the slow and unreliable Internet connection only shows you a blank screen on your computer when you try to access your email account.

Instead of twiddling your thumbs while waiting for your email account to open, seek the services of a reliable high speed ISP. The Internet provider should provide you with consistent and fast download and upload speeds when necessary. That way, you won’t have to make excuses to your workmates, such as you can’t read messages because of a slow Internet connection.

Stable Internet Connection

Aside from download and upload speeds, it would be best if you also look into the stability of the connection offered by your prospective ISP. Remember that a 100 Mbps download speed is useless if the connection disconnects every few minutes.

However, there’s no quick way to determine the stability of an Internet connection in your area. You may need to ask around your neighborhood if your preferred ISP can offer a stable connection. Another method is to go online and research about an ISP’s connectivity. Visit online forums or social media groups, and check various feedback from existing and past subscribers.

Take note that your preferred ISP should offer an uptime rate of about 95%. Stay away from companies that guarantee 100% uptime, which is completely impossible considering the inevitable presence of several factors, like natural calamities and power outages.

Excellent Plans And Deals

Different ISPs offer varying Internet connectivity packages to their customers. One company may offer up to 20 Mbps speeds with two months of free technical support. On the one hand, another Internet provider might provide 100 Mbps high speed Internet services along with free installations of the devices needed for the connection to work.

Subscribe to an Internet service provider that can provide you with a high speed connection fit for your needs. For example, you might be a casual Internet user who only needs to go online to read emails and news. If so, then a 5 to 10 Mbps connection should suffice.

Here’s a list to help you determine how much Internet speed you need:

  • Up to 25 Mbps – Casual web browsing, checking emails, and social media networking
  • 50 to 100 Mbps – 4K ultra-high definition (UHD) video streaming and online multiplayer gaming
  • Over 100 Mbps – Live video streaming and downloading large files

You might find a business Internet provider that can offer more than 200 Mbps speeds. But, anything higher than 1 Gbps download and upload rates might be overkill for both residential and business establishments. Yes, it can be highly satisfying to see your downloads of large files to finish in a few seconds. But, ask yourself whether you want to pay a premium price to be able to download and upload files in a few seconds instead of a few minutes.

So, a reliable high speed Internet provider should offer plans and deals that don’t just provide fast download and upload speeds. Instead, the company should also provide packages that are in line with the customer’s online activities and budget.

Transparent Costs

After looking into the Internet speed, stability, and subscription plans, it’s time to check for all the costs involved. Many high speed Internet companies provide excellent rates, reliable connections, and packages, plus several benefits. But, you need to consider the money you need to spend to acquire the plan.

The first thing you need to check when considering the costs of an ISP is the overall price. This fee should cover all charges, including installation and monthly expenses. Also, compare your chosen Internet connection package with similar plans offered by other Internet providers.

Moreover, always read the fine prints of your contract. Don’t give in to your excitement by signing an agreement without reading the fine print. Read (and re-read) the document for information about additional costs.

Finally, don’t forget to ask your preferred ISP for any fees not covered in the contract. For instance, the Internet provider may work with a third-party company for device installations and repairs. So, extra charges might exist that may not be in the initial agreement.

Remember, you might be paying top-dollar to acquire your high speed Internet connection, thus you should gain value from the service without being cheated.

Trustworthy Security And Support

Your ISP should provide you with an Internet connection that has fast download and upload speeds, but must also ensure the safety of your digital assets at the same time. Ask the Internet provider if the connections they offer are secure. It should be highly challenging for hackers to acquire your valuable data while you’re using the Internet.

Additionally, the ISP should provide you with the necessary support for various challenges while you’re locked in the subscription plan. Representatives from the company must deliver excellent customer and technical service so they can offer you with excellent value for your hard-earned money.

Remember, customer service is more than just serving clients with a smile. Yes, being courteous to customers is still an essential part of the service. However, the company also needs to provide excellent customer service in other aspects. For example, the firm’s technicians should arrive at the job site on time for the installation of the connection.

Again, you can check online forums and social media groups for information about the customer service provided by a particular ISP. Don’t settle for less than excellent service. Otherwise, you might sign up for a high speed Internet subscription service that would cause plenty of headaches due to delays, unresolved issues, and unaddressed concerns.

Final Thoughts

Don’t focus your attention on Internet speed alone when looking for the best high speed ISP. You also need to consider other factors, like costs, customer service, connection stability, and security, to ensure that you gain value from the company’s services. If you’re not in a hurry in searching for an excellent quality ISP, take the time to research and compare the different companies in your area to avoid complications and regrets after signing up for an Internet plan.

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I'm the leader of Techno FAQ. Also an engineering college student with immense interest in science and technology. Other interests include literature, coin collecting, gardening and photography. Always wish to live life like there's no tomorrow.

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