Published on September 29th, 2020 | by Sumit Bhowal0
The Potential Of Technology – How It Can Empower Businesses Collaboration
The business landscape is highly competitive right now and companies need to stand apart to stay ahead in the market. Without any doubt, technology can be the key differentiator is you want to gain a competitive advantage. Advanced technology applications and solutions serve a variety of benefits, from improving efficiencies to cutting costs, speeding up processes, enhancing customer experiences, and more. They open new opportunities for businesses in more than one way, provided you pick the right solutions, and use them at the right place and right time.
Business collaboration is an area of operations you cannot ignore because it enables your employees to do things more efficiently. Fortunately, there is much potential that technology offers when it comes to enhancing collaboration. There are several tools, applications, and platforms that you can leverage for making people and teams collaborate more effectively. Let us explore how they can empower business collaboration and take your company to the next level.
To start with, technology is transforming workplaces by making them more connected than ever. Right now, breakthroughs in networking, bandwidth, and device technologies are broadening the horizons and opening new opportunities for companies of all sizes. The barriers of distance, hierarchy, and department are falling apart as teams can connect at all levels in such modern workplaces.
The workforce can work more closely, which translates into higher productivity, lower costs, fewer errors, and task completion within timelines. The advantages of connectivity advancements extend beyond the employees as your consumers also have better ways to connect with the business. You can invest in technologies to get one step closer to the customers and build relationships and loyalty for the long haul.
Nothing matters more than strong collaboration when it comes to running businesses remotely. It ensures that the entire team is always connected, whether it has a few dozen employees or thousands of them working from home. However, the challenge can be massive considering the volumes of data and information that need to be shared daily. Further, you also need to make sure that remote employees deliver optimal productivity and seamless performance as will.
With the pandemic disruption, remote work is a norm today and is likely to continue for a foreseeable future. Therefore, you cannot overlook the collaboration tools needed for keeping your remote team connected and on the same page. Remote connectivity with customers is an equally big concern, which can be managed with cloud-based solutions and remote communication and support tools. They can help you be available at all times and deliver the best experiences to the customers.
Technology-based collaboration is no longer confined to large enterprises that can afford high-end applications and tech support to keep them up and running. If you cannot afford an in-house team for handling both, it is possible to get quality IT support for your organization from a managed service provider. From assisting with your day-to-day IT operations to providing support for specific collaboration tools, these providers manage every aspect of business technology.
The benefit of the managed services model is that it empowers your organization with a specialized team, which small businesses can seldom afford. You also get the advantages of enhanced data security and resilience, 24/7 monitoring, and the scalability to match your growth. Even as you get access to the most complex collaboration tools, there isn’t any burden on your in-house IT team. Rather, you have the option to rely completely on managed support whenever employees experience issues with the tools.
Companies can rely on collaboration tech platforms to allow for taking employee training to the next level. These platforms can easily integrate training videos and collateral that is highly accessible and can be easily updated. Training employees and refreshing their skills can be easy and cost-effective with these platforms as compared to the conventional sessions and programs.
Not only that, you can even have built-in community features that make it easier for new employees to learn and blend within the existing ecosystem. They feel supported as they navigate the overwhelming training process through a community-based tech platform where they can ask questions, discuss concerns, and seek help from seniors. The system can also simplify the onboarding process, which can otherwise be time-consuming and costly.
Mentoring and coaching
Apart from conventional training practices, organizations are quickly adopting mentoring and coaching to engage the existing and new employees. Just going the extra mile with these initiatives shows them how much they matter and boost employee retention and loyalty in the long run. Collaboration technology can help businesses ramp up these initiatives as well.
It facilitates easy communication between managers and employees so that they can be around to support and guide the juniors at all times. While the process ensures seamlessness and personal connections, it also eliminates the bulkiness of email from the entire system. You end up having strong leaders who can connect with the employees at a closer level and motivate them as well.
Apart from the benefits related to productivity and efficiency, collaboration tools can help businesses to enhance their culture with a better work-life balance for the employees. In a conventional setup, employees end up wasting substantial time sifting through emails, going to and from meetings, and even connecting with the right people in the organization to help them with specific tasks. Simply speaking, the logistics of work prevents them to do more in a limited number of hours.
Collaboration technologies can eliminate these logistical concerns by replacing conventional systems with highly-functional and user-friendly tools. The employees can depend on them for saving their time and achieving the much-needed work-life balance that organizations struggle with. A better work-life balance translates into a happier workforce and positive work culture.
Considering the immense benefits that technology can deliver for enabling collaboration, it becomes a worthy investment. It becomes even more important in the current times, with work-from-home being the only way to stay operational. So if there was ever the best time to embrace these tools and platforms, it is right now.