How to Set up a Call Center Without Breaking a Bank
February 24th, 2021 | by Sunit Nandi
How to set up a call center without spending a fortune? Keep reading and learn about what you should take into account
Browsing the "Telecom" Category
Will 5G change anything regarding poor connectivity quality in south Asia?
February 16th, 2021 | by Mahbub Hasan
we set the fourth generation of internet connectivity standard in the year 1988 with few requirements that a standard must
How VoIP Service Can Make Life Easier for Indonesian Firms
February 4th, 2021 | by Sumit Bhowal
Looking for ways to improve your day-to-day communication system? VoIP technology can help you improve your firm!
What Is a Fiber Jumper?
January 26th, 2021 | by Sumit Bhowal
As we increasingly rely on different devices such as routers in our homes or servers in our offices, we need
The top 10 ways to manage inbound calls
January 23rd, 2021 | by Bibhuranjan
One of the critical elements of providing outstanding customer service is accessibility. If customers have any problem, they want it
Cellular vs. Satellite: The Main Differences
December 21st, 2020 | by Bibhuranjan
Trust me when I say this, you won’t probably need to buy a sat phone, ever. But you’ll be glad
What You Need to Know About Facebook 5G Africa Telecom
December 15th, 2020 | by Sumit Bhowal
Facebook doesn’t want to see itself as a mere social network that exists only on the internet. It is expanding
Why VoIP Services Will Increase Your Company’s Profits
December 2nd, 2020 | by Sumit Bhowal
You’re in business for profit. Anything that prevents your business from turning a profit needs to be handled quickly. For
How Do 1-800 Numbers Work
November 24th, 2020 | by Sunit Nandi
When it comes to good customer service, one of the most important aspects is having an easy-to-contact phone number, which
How the Right AFSP Can Boost Your Career
September 25th, 2020 | by Ali Dino
There’s been an ongoing debate in the IT world about the value of an AFSP. Some experts say it is
The Techie Way to Tour Japan
September 23rd, 2020 | by Sunit Nandi
In the spring (March) of 2019, I made a tour to Japan. My primary purpose of the tour was to
4 Technology Trends You Need to Know
September 21st, 2020 | by Sumit Bhowal
These days, you’ll be hard-pressed to find a business that doesn’t rely on contact centers. And for a good reason:
BPO Analytics and Various KPIs to Analyze
September 11th, 2020 | by Sumit Bhowal
For a call center, the customer satisfaction and optimized process are the most important outputs. However, achieving these results is
A VoIP Phone System Will Revolutionize Your Business – Here’s How!
September 3rd, 2020 | by Sumit Bhowal
One of the main problems customers and businesses face is the challenge of connecting calls and not having an efficient
How to Maximise Broadband Plans
August 31st, 2020 | by Ali Dino
Having a fast and reliable internet connection is already considered as a necessity in most households. This is because more
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