Published on January 17th, 2019 | by Sunit Nandi0
Apps Making Waves in the Legal Industry
Mobile apps have become a big part of our everyday lives. We use them for personal communication, to run our businesses, to play games and even control other devices. Apps have radically changed how we access information and use online resources.
It’s no surprise that apps are becoming more specialized in industries to change how services are delivered. The legal industry is no stranger to this pervasive app invasion. Other sectors like public transportation and hospitality have already been revolutionized by apps leveling the playing field and changing the landscape of commerce.
With the release of new innovative apps every day, the legal industry is poised for change.
Apps for Lawyers
Lawyers, like other business professionals benefit from the efficiency mobile apps afford them in the daily tasks of their work. Collaboration tools like Slack and Asana help their teams stay connected while also sharing resources. These apps also help users keep track of files and documents and facilitate quick communication along with smooth project management.
The legal profession creates mountains of paperwork, and with the trend toward paperless offices, attorneys also must create, store and edit digital assets throughout their day. Apps like Box and Dropbox provide a secure, efficient method of storing forms and reports and sharing them with litigants, support staff and even other lawyers.
Additionally, there are even apps to bridge the gap between your firm’s software and other useful apps. These solutions provide even further integration and efficiency in managing your legal practice. Evernote is a popular note-taking app that is full of additional features including organizing files into notebooks, annotating documents, uploading attachments and more. It’s like a home office in your pocket.
Legal Apps for Consumers
Just like Uber and Airbnb, legal apps are about to change an entire industry. Up until recently, the legal profession has been insulated from technology takeovers, but with the new LegalZoom and iAttorney apps, the writing is on the wall. Market analysts are predicting that legal apps could replace more than 90 percent of today’s legal workforce.
Fanning the flame of competition for traditional lawyers, LegalZoom just rolled out a new mobile app. Their offering allows them to provide a better customer experience and simplifies legal jargon so consumers will feel more comfortable and confident getting legal advice, requesting forms and consulting their professionals.
Some other notable apps that are revolutionizing how people seek out legal advice are FastCase, NotaryCam, iLegal Legislation, On the Case, CamScanner and Talks on Law. These apps do everything from providing legal and notary services, to document scanning, to providing access to millions of law library resources. With access to so many legal resources, it’s hard to imagine ever needing to consult an actual lawyer.
Mobile App Security
Now that apps are taking over, one area which is sometimes overlooked but needs to be at the forefront is security. App security varies greatly depending on the app developer, the company supporting it and the budget funding development. If your legal firm is making the jump to provide mobile legal services, do not forget this crucial step.
Take the time to develop an app that is secure. The last thing you want is to put your clients’ or your firm’s personal information at risk and potentially damage your reputation by rushing an app without the proper security built in. Consult experts to test the app before going to market with it. Ensure that all avenues of breach have been addressed before launch.
Sometimes apps use third-party cloud services to house digital assets or graphic resources. When trusting a company to integrate with any part of your app, be sure to check out their security policies and safeguards beforehand. The bottom line is your app is your responsibility, no matter who’s fault it is when something goes wrong.
The Future of the Legal Industry
Mobile apps were once seen as gadgets and not taken seriously. Technology has evolved rapidly, and the future now runs on mobile apps. It cannot be avoided, and companies that resist finding ways to use this technology to their advantage will be left behind or out of business.
Some experts predict that within three years, 85 percent of all customer transactions will not include a human being. That is a high stat to ignore. Regarding legal services, the model will need to change. Millions of people are already diving in and consulting with legal professionals via mobile apps rather than hiring a lawyer.
As we embrace additional advances in technology, we will continue to see more customer service-oriented apps for things like accounting, transportation, real estate, and legal services begin to dominate the marketplace. Younger generations and modern consumers are becoming more familiar with new ways of accessing professionals. Mobile apps are setting the pace now, and the rest of business just needs to keep up.