Published on July 28th, 2022 | by Bibhuranjan

4 Reasons Your Organization Needs To Be More Tech-Savvy

Technology has become a buzzword nowadays. This is partly because of the rapid technological advancements that have taken place in the last decade or so. Whether you run a small, medium, or large organization, embracing technology can take your business to the next level of success in terms of numbers. To give you a better idea, we have put together some tell-tale reasons how your organization can benefit from being more tech-savvy. So without further ado, let’s dive right in.

Providing reliable data storage solutions

Today, data is an incredibly valuable asset for organizations. When a company expands its operations, the volume of data it gathers likewise increases. With today’s organizations relying on data to make key business decisions, a proper data storage solution is essential. Hence, businesses have to move away from traditional storage solutions and turn to digital alternatives. Cloud storage is particularly trending red-hot these days.

Image Source: Freepik

An online cloud storage service saves your files on “servers,” remote computers that receive and store them. Using the internet, you can connect to these servers from any location on the globe. Broadly put, you will be able to access your file from any device, anywhere around the globe. Cloud storage providers offer file-sharing options that let you share your content or other types of digital assets with other users. Depending on the convenience, you can choose to either transfer a file to a single person or invite several users to examine your data.

One of the most standout features of cloud storage protects your data. It backs up your data across multiple servers to keep it secure and under control. So in case one of the data centers collapses, your data will still be controlled by the other data centers. Cloud storage service is both scalable and adaptable. You can upgrade the service plan if the storage included in the current plan is insufficient. Also, the additional capacity will be added to your storage environment with some extra capabilities, so you will not need to migrate any data from one place to another.

Improving business communication

Business communication entails how companies share information with employees, consumers, and stakeholders. That could include conducting internal discussions, sending information between departments, negotiating commercial transactions, or marketing your organization. Poor communication comes with substantial financial costs as well. According to a study, communication loopholes cost $420,000 per year to small businesses while burdening large businesses with $62.4 million per year on average. That is where technology comes in handy. You can find several cutting-edge solutions to spice up your business communication.

Image source: Freepik

Take the example of the collaborative digital workspace. Despite being a thousand miles apart, the tool enables workers to team up as if they are in the same room. You will get a central location that will facilitate collaborative editing, the exchange of ideas, the delegation of responsibilities, and the retrieval of relevant information.

Video conferencing is another technology that has gained much popularity, especially after the coronavirus pandemic hit the world. It is difficult for employees to set aside time for meeting even when they are in the same building, let alone across states, cities, or continents. That way, you can increase teamwork and productivity while simultaneously cutting down on travel expenses.

Empowering HR Management

Tracking applications manually can be time-consuming. As a result, you will miss out on focusing on other areas. Recruiters can leverage an Applicant Tracking System (ATS) to save time and do away with a lot of hassle. ATS is a useful tool for gathering, managing, and following candidates as they progress through the hiring procedure. ATS keeps candidates from being lost in the hiring process and maintains a strong talent pipeline for critical roles.

There is more to the HR department than hiring quality candidates. For example, HR professionals are responsible for a wide range of employee-related compliance challenges. They need to constantly keep up with the latest regulations because state and federal employment laws might change at a moment’s notice. Be it wage laws or anti-discrimination policies, they must be well-versed in all of them to safeguard their employees. Investing in Human Resources Information System (HRIS) will ensure your HR department has this aspect covered.

HR stakeholders can use this tool to stay ahead of legal issues as well as quickly generate standard and customized reports. That way, they can discover areas of inefficiency in the recruiting process, compare them to compliance reports, and choose the best course of action for workflow improvements while adhering to the law.

Ensuring quality customer service

Getting a new business off the ground these days requires more than a fantastic idea and substantial funding. The DNA of your business must include excellent customer service right from the get-go. Creating a positive customer experience is all about keeping your consumers up to date on what is going on in your company. Utilizing technology makes this process more efficient.

Image source: Freepik

Consider sending out a tweet to let your customers know if your phone lines or website will be down for a while. When a new product or range of products is being introduced, it is a good idea to share an image of the new item on social media platforms like Facebook or Instagram. Also, enable your customers to engage in real-time communication via screen sharing, live chat, and instant messaging.

Remember, the best customer service always incorporates cutting-edge technology with a human touch. Luckily, Natural Language Processors (NLPs) can help you with that. They give your chatbots a more friendly and human-like tone. NLPs retain and recognize the actual words that individuals use, allowing chatbots to process the information and offer customers personalized content.

Conclusion

The development of new technologies is a blessing to the corporate world. Every aspect of a company’s operations has been affected by technological advancements, and this has never happened so swiftly in the past. When it comes to day-to-day operations, there is little or no interruption, thanks to the internet and a variety of software and applications.

Cover Image Source: Pixbay

Tags: business tech, chatbots, customer service, digital asset management, HR management, messaging

About the Author

Bibhuranjan Editorial Officer, technofaq.org I'm an avid tech enthusiast at heart. I like to mug up on new and exciting developments on science and tech and have a deep love for PC gaming. Other hobbies include writing blog posts, music and DIY projects.