Published on August 27th, 2021 | by Sunit Nandi0
4 Ways to Know That Your Sales Process Is Working
You might be getting sales through your sales process, but it might not be the kind of sales you want and you might not be getting the most you want out it you can. This means that you need to take a deep look into how your process work and if there are some changes that you can make in order to get it working the way you want it to.
Here’s how you can determine whether or not your sales process needs alterations or if you should be pleased.
1. You have consistent leads
You shouldn’t have to feel like you are constantly looking for new clients. It can help to have a great offer to begin with so you can find leads without having to always be searching for them. If you are finding people who would be interested in what you have to offer and you don’t have to use ads in order to get there, then you are already on track.
2. You keep track of those in your funnel
It’s easy to lose your leads within your sales process, and this can end up losing you the revenue you need to function as a business. This is where a tool like a sales engagement platform can help you see if you have lost touch with someone and if you should reconnect in order to solidify the sale. When you have a tool, you can see where you might need to rekindle the conversation and see where your customers tend to drop off when it comes to a certain section of your funnel.
3. You keep your customers
After you have made that initial sale, you can then see the drop off rate and if customers are pleased while working with you or using your product or service. It can be easy to sell a project at first, but if it doesn’t meet your clients’ expectations and you that they cancel or return your product quickly, then it might be time to take a deeper look into what you are selling. However, if customers are pleased with what they have received and overall feel good about working with you, then you know you are putting together a sales process that works.
4. You receive good feedback
Whether you are ending a contract or you have successfully delivered the product or service, asking for feedback on your sales process can be one of the best things you can do in order to make sure that you are successfully helping your clients. You might want to do this by hopping on a call or sending out a survey that they can complete in their own time so you can get a clear idea of whether or not you are successfully completing the job and if they would recommend you.
Almost all sales processes can be improved in some way, and if you are getting feedback that shows you need some work, then it’s important to take it. A good sales team should work smoothly and make customers happy.