10 Tips for More Intuitive KPI Reporting
August 19th, 2023 | by Sunit Nandi
Companies who seek to be successful today increasingly rely on KPIs, or key performance indicators, to help them evaluate the
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BPO Analytics and Various KPIs to Analyze
September 11th, 2020 | by Sumit Bhowal
For a call center, the customer satisfaction and optimized process are the most important outputs. However, achieving these results is
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