5 Features Your Call Center Must Have
July 16th, 2019 | by Emma Smith
Everyone knows how important it is to have a customer service call center in a company. Not only does it
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How Does an Automatic Call Distributor Work?
April 4th, 2019 | by Sunit Nandi
Automatic call distributors (ACD) are systems used by call centers in order to route calls. An ACD allows callers to
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