Published on June 19th, 2019 | by Bibhuranjan

Top Reasons Why Businesses Today Need An AIOps Platform

Can you imagine a world where incident alerts could arrive one hour or a half hour before the issues begin?

Think about it: you and your company would have the capability to prevent issues and outages far before they would occur, and in the process, streamline operations for yourself and your customers.

If you think that sounds like something that only exists out of the plot for a sci-fi book or film, then you should think again because the technology is already here in the form of AiOps, or Artificial Intelligence of IT Operations. AIOps is designed to help your company reduce time consuming tasks and boost productivity.

What is AIOps and why is it necessary?

Today, one of the biggest issues that businesses face is to keep up with all of their customer demands, data analytics, and efficiencies that exist in their processes. Nearly every large company has a huge volume of data that they need to consume and break down, and old management and monitoring systems don’t work nearly as efficiently as they should be.

AIOps simply combines data analysis with machine learning in order to make better sense out of internal management systems. They can help to replace the IT management software that many companies are using now.

The result is that your company can better handle large volumes of data that would previously have been far too big and clunky to handle. And believe it or not, but many companies end up completely closing their alert systems, so they may not even be aware of issues when they arise.

If you’re looking for a platform that can analyze data, prioritize issues, alert you to issues before they happen and organize everything in a way that is congruent and easy-to-understand, then AIOps may be exactly what your company is looking for.

Here are the top reasons why businesses today need an AIOps platform:

Digital Transformation

Digital transformation as it applies to companies and enterprises is when those companies and enterprises switch from existing legacy systems over to modernized dynamic frameworks that will naturally lend themselves to superior growth and business agility.

To be more specific, AIOps platforms can be used to help businesses with customer experience, business models, and operational processes. They can generate insights from the data they collect while also helping companies with getting rid of repetitive tasks as well.

Augmenting Humans

AIOps can help your business IT teams to better contribute to business success by reducing downtime, automating certain repetitive processes, and providing overall better insight into how to boost business performance. The resulting automation that results from machine learning naturally lends itself towards augmentation, or where machines help humans.

By applying AIOps to your business, you should begin to notice much better employee productivity, which will come as a result of your IT teams being freed up to do other tasks. The augmentation of your IT teams will be critical because they will no longer have to only deal with employees of the business.

In addition, as AIOps help make your business services more reliable and efficient, this will directly reflect well on your customers as they should get an overall better experience working with you.

Superior Business Integration

As businesses move away from IT operations that are more traditional and switch to AIOps, all of the elements of your business will be able to integrate far better with one another. Problems can be identified in a more timely manner and the behavior of your business infrastructure can be accurately assessed.

AIOps platforms will draw their data from huge sources as well, which lends itself to the unification of several IT resources and data sources together. These data resources can then be properly aligned in order to better enhance your work processes and boost the data quality that is fed into your company’s machine learning systems.

Businesses and AIOps Platforms

In conclusion, AIOps platforms are essentially software systems that use artificial intelligence and big data effectively together in order to enhance existing IT operations in regards to analytics, management, automation, and performance monitoring. In other words, they will make your company more efficient and free up your employees in the IT department to do other tasks.

AIOps truly can overhaul truly can overhaul existing performance monitoring and IT operations, which will help enable businesses to become more innovative for their applications, services, and products.

Tags: AI, ai in business, AIOps, augmented, business

About the Author

Bibhuranjan Editorial Officer, technofaq.org I'm an avid tech enthusiast at heart. I like to mug up on new and exciting developments on science and tech and have a deep love for PC gaming. Other hobbies include writing blog posts, music and DIY projects.